Apple is working on an iOS app for troubleshooting device problems

This is definitely something that’ll prove tremendously useful to iOS users. Though at present, we’re unsure if the app is set for release alongside iOS 10 or whether it’ll surface independently of a major iOS update. We’ll keep you posted on this front.


Of course, the application is designed to help users in the process of organizing a repair for their iOS device. And indeed, this is something needs to be focusing on, given the frequent impossibility of securing Genius Bar reservations at a great many Apple Stores. Through asking customers the right questions, too, Apple’s upcoming app should better ensure that devices aren’t sent off for repair when they could, instead, have rather been fixed at home.


The news comes from uSwitch Tech, which is showing off images provided to them by Sonny Dickson. Here, the publication explains that, “according to an insider with knowledge of goings-on at Apple’s Infinite Loop HQ,” the in-development application asks customers “basic questions to boil down the problem” affecting iOS devices quickly. The app also allows users to “book a service, send their device in for service, or give a call to Apple.”


At launch the app has all of the devices registered to your Apple ID. From there you have a range of pre-defined problems, which are common. After that the app asks if you are on the latest version of iOS, and offers a range of support options, including taking to your carrier, contacting support and setting up a Genius Bar appointment. It’s highly interactive, and well integrated.

The Best Time Management and Apps

Almost everyone has problems with time management–no matter who they are or what they do for a living. Even individuals who try to run their lives by a precise schedule can have a hard time staying on task, showing up punctually and remembering their everyday goals. A lot of things play a role in this. The biggest reason for it is that, thanks to tablets and smart phones, we’ve got a wide variety of distractions at our fingertips that are just begging for our attentions every day. In this article we’re going to show you how to use your iPhone or iPad as a tool for time management as opposed to as a time management unit of destruction.

Instapaper is really worth looking at. Instapaper is an application that works with cell phones, tablets and on computers too. It is a “read later” application that could save you a lot of time. How frequently during the day do you come across an interesting article or site that you really want to explore but don’t have the time to dedicate to it? How many times have you thrown off your whole schedule by reading or taking a look at it anyway because you knew you wouldn’t remember it later on? You could integrate Instapaper into your Twitter account as well as some other applications, and save yourself all sorts of time by saving the links you would like to read for a time that is more convenient. The hyperlinks you save are stored in one primary account. This means you can use any gadget (mobile phone, tablet, and computer) to catch up on your reading when you have the time.

Wunderlist is a fantastic application. It’s a basic to-do list app but it’s not slowed down by plenty of complicated interfaces or graphics. Every single day you can sit down with this software and enter all of the things that you have to do that day. The app is free. You could synchronize it to several devices and it is really simple to use. All you need to do is train yourself to check this software as frequently as you check your email and you’ll see just how simple it is to stay on task.

Evernote is amazingly useful. It is a centralized location in which you can sort out your random thoughts, your images, your downloads, your emails, and so on. It syncs between devices (including your personal computer) and is easy to integrate with other programs, like Wunderlist. The only real problem with this app is that it is not absolutely free. You may pay a monthly subscription fee of five dollars or buy a year of service for forty five dollars.

In terms of calendar software, Agenda is the best. This is true for a lot of reasons but the biggest is that it syncs with both iCalendar (the calendar app nearly all Macs, iphones and iPads use) and Google calendar. This makes the management of your calendar less complicated, particularly for those with PCs and iPhones since they only have to key in their information into a single, central location and it can be accessed on a number of other devices. Additionally, it’s really attractive.

The variety of time management programs available for downloading is big. We feel these are the best but if you do a bit of homework you will find lots of others.

Edwin Basko

The Apple Mac Specialist and author