On Site Services

On Site Services

On Site Support - Contractless

We offer on-site support for machines not covered under a maintenance contract for individuals and businesses. This applies to both hardware and software issues. Our fully qualified Apple technicians are available to resolve your problems, we’re just a call away. Tramscom offer an out of warranty diagnostic service on any Apple computer.

Home Installations

Buy any computer from Tramscom and a qualified engineer will come to your home or place of business and install it. They will make sure it’s connected to your network  printer or backup drive. Call us for a quotation - prices will vary depending upon location. 

Business Installations

Full Active Directory support can also be offered with implementation between Mac and PC server solutions including client systems. Call to discuss this with one of our consultant engineers. Our engineers are Apple certified, so your Mac is in good hands. Find out more about Tramscom's Professional Services

Maintenance Contracts

Tramscom offer flexible Computer Maintenance Agreements, which include: Hardware Maintenance, Operating System Support, Network Support, Backup Software Support, Antivirus Software Support & Application Software Support. Find out more about Tramscom's Professional Services

On Site Support - Contract

Our fully qualified technicians will be available to visit your site to resolve any problems that cannot be fixed remotely. These technicians are available at short notice with a guaranteed response time of 4 or 8 working hours depending on the service level agreements [SLA] for the equipment. Find out more about Tramscom's Professional Services

Loan Equipment - Contract

Equipment is provided should it not be possible to repair your equipment within the contracted time. We will set up the loan machine in place of the faulty machine and all system software will be loaded for you.